Are your prices per vehicle or per person?

All prices displayed for your transfer are per vehicle not per person.

Does my child or baby require a child seat?

All infants (0-2yrs) and children (3-11yrs) will be included as a passenger in your booking and law dictates that all children under 12 years of age, or up to 135cm, need either a booster seat or child seat for the transfer journey. Booster or child seats for those under 12 years of age, or up to 135cm, can be ordered on the booking form for a nominal fee or you can also opt to bring your own.

What does the price include?

A one-way price will include a one-way journey for the route you have booked. A return price includes both the arrival and departure journeys for the route booked. The price does not include gratuities, as this is left to the passenger's discretion. Child seats, excess luggage and other larger items may incur additional cost.

Booster seat or a child seat. Which type?

Child seats (or baby seats) are used for children up to 2 years old. Booster seats are used for children from 2 to 12 years old.

Are the journey times mentioned on this website exact?

Transfer journey times stated on our website (and your confirmation email) are only estimated. These times may vary according to time of day, road works, local road closures or diversions, volumes of traffic, local festivities etc.

How do I pay for my transfer?

On most routes, payment can be made in cash (euros) to the driver when you arrive at your destination or on some routes via credit card (pre-paid online when booking).

Will I have to share the Car or Minibus with others who are not in my party?

No, when you book a vehicle with us, no matter whether it is a taxi car, minivan or minibus, the vehicle is exclusively yours for the journey.

Where will my driver meet me?

If you are meeting at the airport, your driver will be waiting in arrivals holding a clearly visible sign with your lead-passenger name printed on. All other meeting points in specific places (Hotels, Villas etc.) can be specified on the online booking form.

Are supplied vehicles fully licensed and insured?

Yes, all supplied vehicles are fully licensed by the authorities, holding an up-to-date transport licence. The vehicles are fully insured for full passenger liability cover and strictly observe public licence operating regulations.

Are all prices fully inclusive or will I be asked for extra money by my driver?

All transfer fares are fully inclusive (gratuity is discretional) and your driver will be fully aware of the total cost you have been sent on your confirmation email. There are never any unpleasant surprises when you reach your accommodation.

PRIVACY POLICY

SOLHOP SL is the responsible company for all the activity developed through the website www.solhop.com.

Thus, your data is collected and used to identify you as a user of said website, and to give you access to the services and functionalities at your disposal, at all times in line with the purposes for which it was collected and of which you were informed at the time said personal data was collected.

The personal information which you enter into this website will be included on a file duly inscribed before the Spanish Data Protection Agency, under the ownership of SOLHOP SL, and will only be passed on to third parties for the proper fulfilment of the purposes for which the data was collected.

Similarly, all the data which is collected shall be adequately treated regarding the application of security measures in virtue of that set forth in the Organic Law 15/1999, of December 13th, regarding Personal Data Protection, approved by Royal Decree 1720/2007, of December 21st.

As a user, you are at all times free to exercise your right to access, rectification, cancelation and opposition at this address: Paseo de Reding, 43, 1st Left, 29016, Malaga, or at the following email address: service@solhop.com